Last updated: October 16, 2026
Shipping cost
Standard shipping is free on every order, with no minimum purchase. The shipping cost is shown at checkout before you pay. Prices are in US dollars, and applicable sales tax is calculated at checkout.
Delivery time
The estimated delivery time is 5–12 business days from the date you place your order. This includes order processing and transit time. Business days are Monday to Friday, excluding US federal holidays. Delivery estimates are not guaranteed and can be affected by carrier delays, weather or high-volume periods.
Your order may be fulfilled from more than one warehouse, so items from the same order can arrive in separate packages on different days. There is no extra charge for this.
Where we ship
We ship to addresses in the United States, including APO/FPO addresses where the carrier allows. If your country is available at checkout, we can ship there too; delivery times for international orders may be longer, and any import duties or taxes charged by your country are the customer’s responsibility.
Order tracking
When your order ships, we email you a confirmation with a tracking number. If you have not received tracking information within 5 business days of placing your order, email contactus@dedcryto.com.
Address changes and cancellations
Please check your shipping address at checkout. If you need to change the address or cancel an order, contact us as soon as possible. We can change or cancel an order that has not shipped yet; once it has shipped, it can be returned under our Refund and Returns Policy.
Lost, late or damaged packages
If your tracking shows no movement for 7 days, your package is marked delivered but you have not received it, or it arrives damaged, email contactus@dedcryto.com with your order number. If a package is confirmed lost or damaged in transit, we will send a replacement or issue a full refund.
Contact
Dedcryto
12240 SW 184th Street, Miami, FL 33177, United States
Email: contactus@dedcryto.com
Phone: (888) 344-4587